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How reported email is grouped and triaged

Why many reports of one campaign become a single incident.

A user-reporting model only helps if it does not bury your team in duplicates. PhishAlertPro groups reports so your team sees signal, not noise.

Duplicates collapse into one incident

PhishAlertPro fingerprints each reported email, by its Message-ID where available, otherwise by a hash of the sender, subject, and links. Many people reporting the same campaign become a single incident with many reporters attached, rather than a separate alert for each person.

Review in the dashboard

Open Reported Phishing Emails to see each reported email with its reporters and an AI risk analysis, and set a status: New, Under Review, Confirmed Phishing, or Benign. When the same sender has been reported before, the incident is flagged as a Repeat Attacker.

Built-in coaching reduces low-value and uncertain reports over time, so the signal keeps improving.
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